Service Advisor

Job Overview

An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Gloucester on a temporary basis.

Hourly rate between £18.00 and £20.00 per hour – 45 hours per week.

• Serve as the first point of contact for the Service Department, managing customer interactions.
• Book customer vehicles into the Service Department both over the phone and face‑to‑face, ensuring exceptional communication and presentation.
• Explain the repair process and cost breakdown, building customer relations and delivering a fantastic level of customer service.
• Assist with stepping up into an Assistant Service Manager role in the near future, as applicable.

• Previous experience in a Service Advisor position is essential.
• Excellent communication and presentation skills.
• Exceptional organisational skills and confidence.
• Computer literacy; familiarity with the Kerridge system is advantageous (not essential).

This is an opportunity to become an important part of a fantastic dealership and dealer group, making it an attractive proposition for a driven, well‑motivated candidate.

Please note that successful candidates will be contacted within 24 hours of application.