Programme Support Coordinator - Customer & Operations

Our client has an opportunity for a Business Support Officer to join them on a contract basis for 6 months. You will be providing administrative and operational support to a Programmes Team based at their Bristol site.

Role: Business Support Officer

Location: Bristol

Hours: 37 per week. 3 days onsite

Hourly Rate: £26.65 per hour via Umbrella, inside IR35

Clearance: BPSS required before starting, SC to follow. UKI's only due to project

What you’ll be doing:

Main priority:

• A customer facing task – to be at the Bristol site to support on‑site customer visits, for at least 2 days per week (visits take place approximately 20 weeks of the year).

Additional Regular Tasks:

• To manage complex diaries, extensive travel arrangements and expenses
• To organise meetings, events, workshops, training days and participate when required; take and manage actions
• Create and maintain MS Excel spreadsheets, PowerPoint presentations, MS One Note and MS Word documents accurately
• Strong level on all Microsoft packages, and have experience of diary management
• Manage an access control process to ensure control of data and compliance
• Understanding and utilising systems, tools and policies
• Supporting any wider UKSF activities such as participation and contribution to working groups
• These tasks may be varied and ad‑hoc in scope

Requirements:

• Customer‑facing experience.
• An enthusiastic team player who demonstrates integrity, is approachable, friendly and maintains confidentiality.
• Experience in a similar Business/Admin Support role; managing complex diaries, organising meetings, events and travel arrangements
• Someone who can exhibit a high level of resilience, communication, organisation skills and attention to detail, which is key to success in this role
• Someone who is forward thinking, who looks to improve efficiencies in working practices and processes
• Intermediate knowledge of MS Office Applications (PowerPoint, Outlook, Excel, One Note)
• Ability to prioritise, multi‑task and manage your own workload effectively
• Willingness to learn and extend the role above and beyond the job description
• To develop to become the knowledge point of contact within the team
• Confident in building effective working relationships at all levels
• Participation in UK Support Function and personal development initiatives

If you are interested in applying for this position and you meet the requirements, please apply!