Team Administrator - CAMHS Parent Support Team

Responsibilities

To manage referral into the Parent Support Team and the administration of delivery parent support groups.

To understand the referral process of administration to deliver a range of groups.

To be able to take appropriate actions where processes are incomplete to ensure that groups are run efficiently.

To adopt a constantly flexible team working approach to ensure that all individual and team objectives are completed efficiently and within given timescales.

To be able to plan and have responsibility for own work by developing an understanding the flow of work/priorities through the service.

To answer telephone calls from parents and professionals maintaining an efficient, professional and friendly service. To deal with queries and communicate any issues to supervisor.

To work flexibly to support the administrative work of service when required.

To support with the management of waiting lists and group delivery, where appropriate to using a range of Microsoft tools including excel spreadsheets.