Senior Admin Support Officer; Digital), Band 5

Gloucestershire Hospitals NHS Foundation Trust

Closing date: 03 March 2026

This is a varied and influential role within the Digital Administration team in Digital, Technology & Insights (DTI). The postholder will play a key part in providing, and ensuring, high‑quality administrative support across DTI teams, through day‑to‑day leadership, providing specialist expertise and through acting as deputy for the Admin and Procurement Manager.

The postholder will also support the Admin and Procurement Manager in ensuring that administrative and procurement processes, systems, and policies are consistently reviewed, embedded, and continuously improved to maximise efficiency, effectiveness, and compliance.

This is an excellent opportunity for an experienced administrator to lead on the development and enhancement of Digital administration and procurement practices, while providing proactive, high‑quality support across DTI teams, contributing to the overall performance and delivery of the department.

• Digital & IT procurement administration support
• Asset and Contract Management Support
• Administer the ordering of departmental hardware and software
• Take a senior role in supporting the DTI admin team with day‑to‑day administration activities
• Ensuring that day‑to‑day management, prioritisation and organisation of workloads is achieved by effective planning and monitoring
• Provide efficient and confidential support to DTI and Senior Managers within the Department
• Leadership & Teamwork:
  Provide coaching, training and mentoring to staff as required

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on‑site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Key Knowledge & Experience

• Strong organisational, analytical, and communication skills
• Experience in supporting IT asset management, procurement processes, and administration within a large organisation, ideally in healthcare or public sector
• Knowledge or experience of process development and continuous improvement
• Knowledge of software licensing and compliance processes
• Proficiency in Microsoft Office tools
• Ability to work under pressure, prioritise workloads, and use initiative to solve problems
• Commitment to upholding Trust values:
  Caring, Listening, Excelling

Key Responsibilities

• Digital & IT procurement administration support. Ensure that all orders, invoices and recharges are correctly processed and documented and that all exceptions are monitored to resolution, and resolve any queries that may delay payment.
• Asset and Contract Management Support:
  Work with the Admin & Procurement manager to support the proactive day‑to‑day management of software and hardware assets.
• Administer the ordering of departmental hardware and software, including supplier and customer liaison, stock and distribution management (receipt and delivery), and associated record keeping.
• Take a senior role in supporting the DTI admin team with day‑to‑day administration activities, ensuring efficient administrative support across DTI, and senior leadership teams.
• Ensuring that day‑to‑day management, prioritisation and organisation of workloads is achieved by effective planning and monitoring.
• Support Admin…