Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

This is a Gloucestershire County Council job.

• Job Title:
  
  Administrator
• Job Location:
  
  Gloucester (Hempsted Site)
• Salary: £26,403 - £27,694 per annum
• Hours per Week: 37.00
• Contract Type:
  Permanent
• Closing Date: 11/02/2026
• Job Requisition Number: 12347
• This post is not open to job share

Administrator – Join Our Team!

Gloucestershire Equipment Loan Service (GELS) is excited to announce a fantastic opportunity for an enthusiastic and experienced Administrator to join our friendly and supportive team at our Hempsted site in Gloucester.

This is your chance to be part of a service that truly makes a difference to people across Gloucestershire, helping them live independently and safely in their own homes.

This is a full-time position, working 37 hours per week, Monday to Friday, 8:30 AM – 4:30 PM.

About GELS

We play a vital role in supporting the residents of Gloucestershire. Our service ensures the distribution, delivery, collection, and maintenance of medical equipment helping people return home from hospital and remain independent.

We deliver this essential service on behalf of Gloucestershire County Council and One Gloucestershire, and we take pride in the positive impact we have on our community.

Find out more here What does Gloucestershire Equipment Loan Service do? | Gloucestershire County Council

What You’ll Be Doing

As a Administrator, you’ll be at the heart of our operations, ensuring everything runs smoothly. Your responsibilities will include:

• Accurate data entry and monitoring across relevant systems
• Responding to queries via telephone, email, and face-to-face interactions
• Supporting financial processes , including electronic procurement and accurate purchase recording for budget monitoring
• Providing general administrative support to meet the needs of the team and wider service area, using computer-based systems to ensure timely and effective service delivery

About You

We are looking for someone who thrives in an administrative environment. The ideal candidate will have:

• Experience of working in an office
• Customer-focused approach (internal and external)
• Good IT skills in Microsoft Word, Excel and Outlook
• Strong interpersonal skills
• Ability to manage and prioritise workload effectively

Our values are at the heart of everything we do. They guide how we work, set the tone for our culture, and show what we care about as an organisation.

Above all, you should

• Perform to the highest professional standards
• Focus on providing excellent customer service
• Be inclusive, show respect and value others
• Work collaboratively as part of a team
• Be a confident and clear communicator

If you share these behaviours and approach, we want to hear from you! In return, we will provide full training and support to help you succeed in your role.

About Us

Our people make a difference to local communities in Gloucestershire—and we aim to do the same for them. Here’s what you can expect:

For all your hard work, you will receive the following

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• Plus, an option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Excellent Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• An in-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)

How to apply

Please write your application with consideration for the criteria in the Job Profile (see link below).

Your application should include examples of why you should be considered and cover the experience, skills and knowledge you would bring to the post. Please also include details of your English and Maths GCSE qualifications (or…