Medical Administrator, Band 3

Gloucestershire Hospitals NHS Foundation Trust Medical Administrator, Band 3

The closing date is 12 February 2026

Are you looking for a rewarding role within the NHS and thrive in a challenging environment? If so, a position as a Medical Administrator could be the perfect opportunity for you.

We are seeking a dedicated and professional individual to provide an efficient, confidential, and high-quality secretarial service to the Acute/Neonatal Clinical Team. This role involves delivering essential administrative and secretarial support to facilitate patient care. Strong communication skills are key, as the post-holder will liaise with parents, relatives, general practitioners, and other hospital staff to ensure a seamless and effective service for both patients and clinicians.

As part of the wider Administrative Team, the post-holder will report to the Administration Lead and contribute to the smooth running of the service.

Hours:

37.5 hours per week

Days:
Monday to Friday

If you are organised, proactive, and committed to supporting patient care, we encourage you to apply.

Expected Interview Date: 25th February 2026

As a Medical Administrator, you will be responsible for managing Consultants' correspondence, audio typing, handling patient queries, and liaising with other healthcare professionals. This role requires initiative, decision-making skills, and efficiency to deliver a comprehensive administrative service.

• Strong written and verbal communication skills, with excellent command of English, punctuation, and grammar.
• Proficiency in Microsoft Office packages.
• Strong IT skills to ensure efficient use of hospital computer systems.
• Accurate and proficient audio typing skills.
• A professional and confident telephone manner.
• Excellent organisational skills with the ability to prioritise tasks and meet deadlines.
• Flexibility to work effectively as part of a team.
• Ability to work quickly and accurately under pressure.
• Sound judgement and initiative to handle tasks independently when required.

We are a very busy, hardworking but friendly team who need an energetic but exceptionally organised person to join our Acute Paediatrics and Neonatal team. If you like to be kept busy, enjoy variety and have good attention to detail whilst under pressure, then you could be the person we are looking for to enable us to deliver an excellent service.

We are looking to recruit an enthusiastic and highly motivated secretary, who is committed, demonstrate loyalty and are prepared to work hard when necessary to complete all tasks required. Experience in the NHS is desirable, but a willingness to learn and be adaptable is essential.

In return, we can offer you a job where you are valued in supporting our team and making a difference to patients.

Role Overview

We are seeking a professional and efficient Medical Administrator to provide confidential and high-quality administrative support to the Acute Clinical Team. The role involves handling correspondence, audio typing, booking appointments, checking outcomes, managing vacant slots and liaising with patients, relatives, GPs, and hospital staff. The post-holder will work as part of the Administration Team, reporting to the Administration Lead.

• Educated to GCSE grade 4 or above in literacy and numeracy
• Experience in typing/word processing and data entry
• Proficient in NHS systems i.e TRAK/Sunrise/Infoflex

• Previous experience working in a busy office
• Previous experience of dealing with members of the public
• Audio/Digital Typing
• Knowledge and awareness of health and safety issues, risk management and data protection act
• Previous Medical Secretary/hospital experience

• Excellent verbal and written communication skills with good command and understanding of English punctuation and grammar
• Good organisation skills
• Good professional telephone manner for dealing with queries, liaising with Health Professionals and Administration staff both internal and external to the trust

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a year (pa, pro rata if part-time)