Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Location: Gloucestershire

Administrator

Location:

Stonehouse

Hours:

Full Time | Permanent - 37.5 hours per week
Salary: £25,000 per annum

Key Responsibilities of an Administrator:

* Act as first point of contact for accreditation scheme enquiries and provide advice on applications, assessments, and quality assurance.

* Process applications, documentation, and references.

* Coordinate assessment and interview dates.

* Support online reassessments and accreditation reviews.

* Communicate application outcomes to applicants.

* Maintain and update scheme data within CRM systems.

* Raise purchase orders and invoices in collaboration with Finance.

* Process card payments and set up Direct Debits.

* Support monthly Direct Debit payment runs.

* Promote accreditation schemes at events and conferences.

* Coordinate meetings, working groups, and assessor onboarding.

* Maintain assessor CPD records and documentation.

* Liaise with external bodies and accreditation partners.

* Support audits and compliance activities.

* Organise annual standards events and related logistics.

* Provide updates and reporting data to management.

* Support general office duties and ad-hoc administrative tasks.

Key Skills of an Administrator:

* Strong administrative and coordination experience.

* Excellent written and verbal communication skills.

* Confident customer service and stakeholder engagement.

* High attention to detail and accuracy.

* Well organised with strong time management skills.

* Confident using CRM systems and Microsoft Office.

* Comfortable handling payments and basic finance processes.

* Professional, approachable, and reliable.

* Flexible and adaptable, including occasional event support