Accommodation Advisor

We've got a fantastic opportunity for an Accommodation Advisor to join our team based in Gloucester.

Our specialist Key Worker housing offers self-catering accommodation ranging from shared flats for single residents to apartments and houses for couples or families. We provide flexible stays from one night to a year or more.

Based on-site at Gloucestershire Royal Hospital, we predominantly accommodate NHS employees, although our homes are also available to other Key Workers.

This is a varied role with no two days the same, covering a wide range of property and tenancy administration.

This role is part-time (22.5 hours per week), usually 12:00 pm – 4:30 pm Monday to Friday. We can also consider applicants available for three full days.

• Acting as the first point of contact for customers, answering enquiries by phone, email, and in person.
• Meeting and greeting customers, contractors, and visitors at reception.
• Raising purchase orders and invoices and ensuring they are paid.
• Following our arrears process with customers who have fallen behind with their accommodation charges, issuing letters and reconciling accounts.
• Supporting bookings, move-in and move-out processes, including key management and documentation.
• Carrying out site health and safety inspections and property checks.
• Loggin...