Parts Coordinator

Location: Gloucestershire

Parts Co-Ordinator
Competitive Salary
Coleford
Permanent Position

Role Overview
We are looking for a proactive and organised Parts Coordinator to handle customer enquiries, prepare quotations, and process orders. The role also involves supporting continuous improvement within the parts and back-office processes.

Key Responsibilities
 
* Handle customer enquiries via phone and email
 
* Prepare and issue quotations using SAP and internal systems
 
* Process customer orders and verify purchase orders
 
* Research equipment and pump records to identify correct parts
 
* Liaise with suppliers and internal departments to ensure best delivery outcomes
 
* Follow up quotations and support order completion through to payment and warranty
 
* Maintain accurate records and assist with pricing, documentation and procedures
 
* Support process improvement initiatives across the parts business
Skills & Experience
 
* GCSE level education (or equivalent)
 
* Computer literate (Word, Excel); SAP experience desirable
 
* Engineering knowledge advantageous
 
* Strong organisational skills and attention to detail
 
* Ability to work independently and prioritise workload
Personal Qualities
 
* Confident communicator with good telephone skills
 
* Persistent, customer-focused and enthusiastic
 
* Able to work under pressure in a busy office environment
For more information, contact Rory McStay