Customer Service Associate
Listed on 2026-01-15
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Customer Service Associate – Wawa, Inc.
We believe we can make life a little better every day–one smile, hoagie, or experience at a time. The secret ingredient that sets Wawa apart is our Associates. As a caring team dedicated to helping all of us fly high, you’ll be part of a team that builds skills to thrive and opens doors to new career opportunities.
What’ll do- Greet and engage with customers to ensure their needs are met quickly and courteously.
- Prepare food items such as breakfast items, built‑to‑order sandwiches, specialty beverages, and pizzas while keeping the coffee station clean and organized.
- Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and for age‑restricted products.
- Ensure stores are well‑stocked and shelves remain fresh, full, and inviting.
- Help keep stores clean and safe by following all established policies, procedures, and guidelines.
- Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
- Inclusive, meaningful benefits and rewards that support Associates financially, physically, and emotionally, including medical, dental, vision, and mental health benefits; ESOP; 401(k) with matching;
Education Assistance Program; paid parental leave; store discounts; paid time off; flexible schedules and access to other wellness programs. - Eligibility for Wawa Benefits is defined under the terms of the plan(s).
- Great communication and customer service skills.
- Ability to thrive in a fast‑paced environment and multitask.
- Must be 16 or older with reliable transportation.
- Enjoys working in a team environment.
The hourly range for this position is $16.50–$20.25 and is commensurate with position, experience, and location. Associates receive a $1.50 shift differential for hours worked between 12 am and 6 am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect, and discrimination of any kind will not be tolerated. Under federal, state, and local laws, we recruit, hire, promote, and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status, or any other characteristic protected by applicable law.
Unlawful discrimination will not be a factor in any employment decision.
- Internship
- Part‑time
- Other
- Retail
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