Part Time - Xfinity Retail Sales Consultant

Overview

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people who bring cutting-edge products and services to life for millions of customers daily.

If you share in our passion for teamwork, our vision to revolutionize industries, and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

The housing allowance is payable as taxable income and is contingent upon employment in designated work locations. Should an employee transfer to a non-eligible location, the housing allowance will be discontinued. Eligibility for the housing allowance requires a regular work schedule of 40 hours or more per week. This allowance is in addition to the base hourly wage and any applicable commissions.

• Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Solve customer issues, answer questions, assist with accounts, upgrading services, and processing requests.
• Providing expert-level understanding for customers and Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment. We aim to connect our products and services to our customer’s everyday lifestyles.

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, this is a career with no limits. We offer on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for?

We are hiring immediately. Join Comcast and be a Part of Something Big.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - prioritize customers, provide seamless digital options, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users, and advocates of our technology, products, and services, especially digital tools and experiences.
• Win as a team - collaborate and be open to new ideas.
• Be an active part of the Net Promoter System - engage in processes that bring more feedback to improve customer outcomes.
• Drive results and growth.
• Respect and promote inclusion and diversity.
• Do what's right for each other, our customers, investors, and communities.

• High School Diploma or equivalent
• Generally 2-5 years of related experience; consumer electronics/wireless retail sales experience preferred
• Ability to work a flexible schedule including evenings, weekends, holidays, and overtime as needed; ability to work in alternate stores outside of the home base store
• Regular, consistent, and punctual attendance
• Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly

• Day-One benefits including Medical, Dental, and Vision coverage;
  Comcast XFINITY courtesy services; discount tickets to Universal Resorts;
  Paid Parental leave;
  Tuition reimbursement up to $8,000;
  Paid Time Off; 401K with up to 6% match
• Additional benefits and programs described on the careers site

This information is intended to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is an equal opportunity employer and will provide reasonable accommodation to eligible applicants during the job application or interview process.