Store Counter Sales
Listed on 2026-01-01
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Retail
Retail Sales, Retail Associate/ Customer Service
Join to apply for the Store Counter Sales role at NAPA Auto Parts
We are so much more than a parts store and we are looking for great talent to join our NAPA family! As a NAPA Counter Sales
, you are the face of the retail store and the go‑to person for customers entering our stores for all of their automotive needs. A NAPA Counter Sales associate is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full‑time or part‑time, or just want to get your foot in the door to explore other careers.
You Will Be Doing
- Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter or over the phone.
- Use your parts knowledge to assist other NAPA team members when answering customer questions.
- Provide outstanding customer care and interactions with everyone who comes into our NAPA Store.
- Bring customer focus and high energy to our fast‑paced stores.
- Welcome retail customers into our stores and engage to provide a positive consumer experience.
- Use technology (computer, cash register, telephone, and paper catalog system).
- Valid driver’s license.
- Previous experience in a parts store or automotive industry, or at least a willingness to learn all things auto parts.
- High school diploma or GED. Technical or trade‑school courses or a degree are a plus.
- Excellent verbal and written communication skills.
- Love fast‑paced retail environments.
- Great listening skills and empathy for customers.
- Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
- Experience in a parts store, auction, retail store, auto body/collision.
- Knowledge of cataloging and/or inventory management systems, a plus.
- Entirely customer‑centric (external/internal).
- ASE certifications.
- Awesome people and brand.
- Competitive pay.
- Outstanding health benefits and 401(k).
- Stable company. Fortune 200 with a "family" feel.
- A culture of promotion from within, using your creativity, finding solutions, and where no two days or career paths are the same.
- Great training and ongoing development with support from multiple leaders and your team.
This position offers an hourly pay range of $19.25. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.
Benefits- Health Insurance:
Comprehensive medical, dental, and vision plans. - Retirement Plan: 401(k) with company match.
- Paid Time Off:
Vacation, personal days, holidays, sick days, and paternal leave. - Additional Perks:
Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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