Assistant Service Manager at Ford Dealer

Since 1912, the Bredemann family has focused on finding the strongest local talent in the automotive industry. We are still family owned and operated and provide a friendly and positive working environment. Many of our employees have been with our company for 20+ years - join us to find out why!

We are looking for an Assistant Service Manager for our Ford franchise. This position is open due to a promotion and an upcoming retirement. Ideal candidate has previous experience as a Service Advisor and is looking to move up and get on the job training as a Service Manager.

WE OFFER:

• Air-conditioned shop
• Full medical insurance
  - Blue Cross Blue Shield
• 401k with company match
• Paid holidays
• Paid vacation
• Employee Discounts
• Weekly payroll and direct deposit

RESPONSIBILITIES:

• Under direction of the Service Director, assist with service department processes and personnel
• Utilize and update Reynolds and Reynolds to manage and monitor shop scheduling, workflow and productivity.
• Utilize TSD Loaner Software to help manage fleet of service loaner vehicles.
• Help coordinate internal repair orders to turn used vehicles and retired loaners over to showroom quickly
• Assist with processing of warranty repair ordersand claims. We will provide training!

REQUIREMENTS:

• Must have strong computer skills. We use several software programs to help manage the shop on a daily basis.
• Strong previous experience as a Service Advisor at a dealership with high CSI scores
• Previous experience as a technician is a plus
• Experience with Reynolds is preferred
• Enthusiastic with high energy throughout the workday
• Outgoing with a friendly personality
• Excellent communication and organizational skills to deal with customers, employees and vendors
• Must be willing to submit to a background check
• MUSThave valid drivers license and clean driving record

Bredemann Ford does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.