Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$20.00/hr - $21.00/hr
Position OverviewCashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
- Provide fast, friendly, accurate, and safe customer service at the point of sale.
- Process Checkout and/or Return transactions and monitor the Self-Checkout area.
- Maintain knowledge of products and services to assist customers and identify selling opportunities.
- Follow policies and procedures to minimize shrink.
- Assist in supervision, coaching, and training of Front End Associates; participate in training of new Cashiers.
- Use available tools to coach and develop other Cashiers.
- Escalate customer issues to the appropriate level when needed.
- Support Head Cashier with price checks, POS transactions, and markdown approvals for various registers and service areas.
- 1+ years of cashier experience preferred.
- Strong customer service and communication skills.
- Ability to handle transactions accurately and efficiently.
- Full-time
- Retail
- Consumer Services
Location notes and other job listings mentioned in the original posting have been omitted to maintain focus on the role described above.
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