Grocery Clerk
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail & Store Manager, Grocery Clerk
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities- Help customers discover new items or products they inquire about.
- Inform customers of food specials and recommend grocery items to meet their needs.
- Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
- Provide fresh and non-perishable grocery products per customer orders.
- Recommend grocery items to customers to ensure they get the products they want.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Maintain proper temperatures in cases and coolers and keep temperature logs.
- Gain and maintain knowledge of products sold within the department.
- Create an environment where customers feel welcome, important and appreciated by answering product questions.
- Reinforce safety programs by complying with safety procedures and notifying management of unsafe conditions.
- Practice preventive maintenance by inspecting equipment and notifying appropriate managers of repairs.
- Notify management of customer or employee accidents.
- Work cooperatively in a high‑paced and sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary.
- Provide support through direct interaction with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
- Customer Service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Customer Service skills
- Retail experience
Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we’re proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow.
If you’re caring, purpose‑driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part‑time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our King Soopers family!
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry‑leading…
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