ServiceNow Developer
Listed on 2026-01-23
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IT/Tech
IT Consultant, Cloud Computing, IT Support, IT Business Analyst
About This Opportunity
We are seeking a Service Now Developer to join our growing team. This role will work collaboratively with Application Administrators, System Administrators, Integration Developers, and other technical and nontechnical staff to design and develop solutions on the Service Now platform. In this role, you will provide expertise on Service Now's capabilities, serve as a key partner for the ongoing maintenance and enhancement of the platform, and develop and implement technical solutions to solve business problems.
Responsibilities- Design, develop, and configure scalable solutions within Service Now HRSD, GRC/IRM, ITSM, and the core platform.
- Collaborate with HR, IT, and Compliance partners to find solutions to business needs using the Service Now platform and its components.
- Create, improve, troubleshoot workflows and business processes in Service Now using Flow Designer, AI Agent Studio, and other platform technologies.
- Maintain and support integrations from Service Now to other University systems and platforms using Integration Hub and other technologies.
- Serve as a key member of Service Now platform governance, working with others inside and outside of IT to ensure appropriate security, architecture and data quality.
- Support the expansion and improvement of the Service Now platform and its various components, including evaluating future product roadmap and finding ways to implement modern and innovative features.
- Contribute to platform technical documentation.
- Demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values.
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, a related field, or equivalent/combined experience or education.
- Two years of experience in software development, systems administration, or application administration.
- Proficiency in Service Now scripting/coding languages, such as JavaScript, HTML, and CSS.
- Knowledge of data structures and relational database technologies.
- Foundational knowledge of security concepts, secure code development techniques, and the development and configuration of software solutions.
- Excellent written and oral communication skills, and the ability to establish strong, positive working relationships and rapport with diverse groups of team members.
- Demonstrated experience configuring, maintaining, and building on the Service Now platform, including within the HRSD and ITSM modules.
- Experience with Service Now platform security, including access control lists (ACLs) maintenance, groups, and user permissions.
- Experience with software or cloud app development environmental governance, such as moving packages and change sets between development, test, and production environments.
- Recognized certifications in relevant technologies or platforms, such as a Service Now Certified System Administrator or Application Developer certification.
- Experience in a corporate HR, IT, or higher education environment.
The annual base salary range for this position is $117,879-$123,196. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.
Job | Posted Date: 01/21/2026
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