Entry-Level IT Help Desk Specialist

A major educational institution is seeking a Service Desk Agent I to support the end-user community at its hospitals and clinics. Responsibilities include providing IT support, diagnosing issues, managing user accounts, and adhering to IT processes. The ideal candidate should have 3 years of IT experience and excellent communication skills. The role offers a range of $25.00 - $39.69 per hour, emphasizing customer service and teamwork.
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