Instructional Support Technician-Math

The Disabled Students Programs and Services (DSPS) Department is currently hiring an Instructional Support Technician‑Math position.

Under direction, performs technical instructional support duties in a laboratory, learning center, or similar instructional setting by assisting students with academic work using an established framework of procedures and protocols; reinforces instruction and concepts presented by the instructor; assists staff and students in using equipment and facilities; prepares, sets up and/or works with students on lesson-based activities as directed by instructor;

assists students and/or instructors in using various technologies; proctors examinations; and performs other related duties as assigned.

Works under the direct supervision of the department manager. May receive work direction from, but is not directly or indirectly supervised by, an instructor or division/department chair.

Does not directly or indirectly supervise other employees but may provide work direction to lower-level employees, temporary employees, and/or student workers.

40 hours per week / 12 months per year

Monday‑Friday: 8:00 am–4:30 pm

The following duties and responsibilities are typical of those performed in this classification.

• Perform technical instructional support duties in a laboratory, learning center, or similar instructional setting by assisting students with academic work using an established framework of procedures and protocols.
• Reinforces instruction, terminology, concepts, principles, and techniques presented by the instructor; explains assignments to one or more students and guides them in the use of equipment and materials to perform class activities.
• Assists instructors and students in using equipment and facilities; schedules laboratory and/or equipment usage for instructors and/or individual students; checks equipment in and out.
• Tracks student participation and attendance and informs instructors of noted issues or problems.
• Prepares and sets up equipment and materials and/or works with students on scheduled exercises, demonstrations, and classroom assignments as directed by instructor; demonstrates the proper and safe use of equipment and materials; properly cleans and stores equipment and supplies after use; monitors inventories and submits requests to management for the purchase of needed items.
• Assists students and/or instructors in using various technologies, including instructional equipment, learning management system, student account, and internal communication platforms; sets up and configures software applications to meet specific student or class needs; provides assistance on standard business applications such as word processing, spreadsheet, presentation, email, and internet tools; may provide routine assistance with specialized applications used in the assigned department.
• May perform routine hardware and software maintenance, installations, and/or updates; troubleshoots and resolves minor equipment problems and notifies appropriate staff of needed repairs or replacement.
• Proctors and scores tests based on specific criteria provided by the course instructor using testing software and equipment.
• Maintains accurate and organized electronic and hard copy records and files pertaining to student participation, performance, and progress in compliance with the Family Educational Rights and Privacy Act (FERPA) regulations.
• May assist with compiling and reporting data; may recommend changes to laboratory policies and procedures.
• May provide work direction to lower-level employees, temporary employees, and/or student workers.
• Performs other related duties as assigned.

The education, training, and experience qualifications are considered likely to provide the required knowledge and abilities to perform the above essential duties.

Associate’s degree or equivalent from an accredited college or university.

Two (2) years of instructional assistance experience.

• Depending on the assignment, experience and/or college-level coursework…