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Customer Service Rep Bilingual

Telecom & Call Center Operations Specialist

Job in Glendale, Los Angeles County, California, 91222, USA
Listing for: University of Southern California
Full Time position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 68640 - 112370 USD Yearly USD 68640.00 112370.00 YEAR
Job Description & How to Apply Below
A prestigious academic institution in Glendale, California, is seeking a Telecommunication Support Associate to manage telephony systems and ensure effective call handling. This role involves coordinating with the Access Center leadership, troubleshooting systems, and developing statistical reports. Ideal candidates should have at least 3 years of experience in call center operations, strong programming knowledge, and excellent communication skills. The position offers a competitive salary ranging from $68,640 to $112,370 annually, with a focus on maintaining high customer service standards.
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