Client Relations Coordinator

Job Description

Job Description

Job title

Client Relations Coordinator

Reports to

Sr. VP of Client Relations

Responsibilities

Client Relations Coordinator

We are seeking a highly motivated, Client Relations Coordinator to join our team. The Client Coordinator will be responsible for ensuring our existing clients receive unparalleled Client service.

Daily responsibilities will include reviewing clients’ current campaign analytics and applying a results‑oriented approach to all client requests and inquiries. This position requires active account management and constant oversight and monitoring to identify potential areas of troubleshooting. Additionally, the right candidate will utilize internal reporting systems to optimize account performance.

This position is great for someone who wants to continually challenge him/herself, while always learning something new that will help him/her grow exponentially.

Knowledge &

Skills:

• Strong interpersonal skills – team player mentality
• Effective communication skills, both verbal and written
• Excellent organizational skills, with the ability to manage and prioritize multiple projects
• Ability to adapt to a dynamic environment that’s constantly changing
• Strong initiative is a must
• Detail oriented
• Must be a critical thinker, with the ability to anticipate problems and quickly find effective solutions
• Strong skills in problem solving
• Team player mentality
• Strong customer service
• Must be open to travel to industry conventions as a company representative

Qualifications:

• Minimum of 2 years relevant sales experience and/or customer service, preferably in the financial services industry
• Proficient in Microsoft Excel with extensive knowledge using pivot tables and formulas
• Tech and Internet savvy – comfortable learning and using new software

Why Join Our Team?

Zero Parallel boasts a great team culture where hard work is not only appreciated, but also rewarded! At Zero Parallel, we believe that our success is built on the success of each and every one of our employees. To that end, here are just a few of the benefits we offer to all eligible employees:

• Medical, Dental, and Vision Insurance (100% employer-paid premiums for employee and dependents)
• Accrued vacation
• 401(k) Retirement plan (after 1 year of employment)
• Access to building gym
• Weekly office massages
• Kitchen stocked with snacks and drinks
• Weekly office catered lunches
• Team building activities & company social events
• Opportunity for professional growth within company
• Penthouse office suite with awesome views

Compensation

Salary range: $25‑$35 hourly

This is an excellent opportunity for a professional with a company that values and rewards dedication, hard‑work, and team‑players.

Duties, responsibilities, and activities may change and new duties, responsibilities, and activities may be assigned from time to time with or without notice.

Zero Parallel, LLC is an equal opportunity employer that embraces and promotes diversity in the workplace.

Zero Parallel fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. Zero Parallel expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local law requirements, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements.

ZP is the largest lead generation network in financial services throughout the country. We work with lenders & affiliate marketers.