Store Support, Customer Service Rep
Listed on 2026-02-01
-
Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Support, Retail Sales
Join to apply for the Store Support role at The Home Depot.
Position Purpose: Associates in Store Support positions are responsible for various non-sales functions. This includes ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Direct customer or vendor interaction may be required, such as directing customers to store departments or merchandise, answering questions about product order status, handling cash management, or ensuring program compliance.
These positions play a crucial role in ensuring high customer satisfaction. Individuals must work cooperatively with other associates, vendors, and carriers, often with little supervision. They should be detail-oriented, possess strong time management skills, demonstrate integrity, respond to operational concerns, and focus on store-specific objectives while supporting operational responsibilities. Specific roles may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
level
- Not Applicable
- Full-time
- Consumer Services
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