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RN Operations Support Specialist PCU

Job in Glendale, Maricopa County, Arizona, 85318, USA
Listing for: Banner Health
Full Time position
Listed on 2026-01-31
Job specializations:
  • Nursing
    Healthcare Nursing, Clinical Nurse Specialist
Job Description & How to Apply Below
RN Operations Support Specialist PCU page is loaded## RN Operations Support Specialist PCUlocations:
Banner Thunderbird Med Ctr (5555 W Thunderbird Rd) time type:
Full time posted on:
Posted Todayjob requisition :
R4431552
** Primary City/State:
** Glendale, Arizona
** Department Name:
** PCU-Medical ST4EW-Hosp
*
* Work Shift:

** Day
* * Job Category:
** Nursing Banner Health was named to Fortune’s America’s Most Innovative Companies list for the second year in a row for 2024 and named Most Trustworthy Companies in America by Newsweek. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.

Banner Thunderbird Medical Center has served the Northwest Valley for more than 25 years and our unrelenting focus on excellent patient care has helped us become one of the most preferred hospitals in the Valley. In addition to being a Level 1 Trauma Center, the facility also includes a heart and vascular center, state-of-the-art surgical suites and a new Emergency department.

As the
** RN Operations Support Specialist (ROSS) for the Progressive Care service line at Banner Thunderbird Medical Center,
** you will have the opportunity to support the onboarding and orientation of our PCU clinical team.  You will also support staff development, clinical specialty skills pathway, quality care, risk management, safety and nursing standards, and lead department clinical practice implementation. The ROSS role is integral in supporting our team members and the leadership team in providing the highest standard of care possible for our patients.

The position will require flexibility to meet the needs of the night shift staff (leadership will discuss during the interview).Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience.

Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.

POSITION SUMMARY  This position is responsible for supporting nurse leadership in the planning, development and execution of facility education for clinicians, supporting the on-boarding and orientation of newly hired registered nurses, career development and effective internal clinical communications. This role performs under the guidance and direction of the chief nursing officer or designee and serves as a liaison between all disciplines by effectively communicating, educating and problem solving.

This position proactively supports the quality and continuity of services throughout the healthcare systems and assists in resolution of systems issues and enforces facility/unit/department policy/procedures and standards of care. This position coordinates oversight of quality, risk management, safety and nursing standards and is a role model and resource person for providing quality patient care and maintaining clinical competency within the facility/unit/department;

collaborates with Clinical Education to coordinate and support the on-boarding and precepting of newly hired nurses (this includes supporting programs and communication within the facility); develops and coordinates system and facility initiatives to promote clinical career development and lateral…
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