Assistant Store Director, Operations

Saks OFF 5TH is a leading destination for luxury off-price fashion. In our stores across the U.S. and online at , we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business.

We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

Under the direction of the Store Director, the Department Manager of Operations will support execution of the operational priorities within the 4 walls and coach direct associate reports to achieve productivity set forth in the labor standards.

• Be responsible for achievement of sales, controllable profit, EBITDA, payroll management, and P&L performance.
• Manage the planning, timelines, budget and communication of all required operational processes.
• Organize the stock room including merchandise set up, equipment, supplies and technology.
• Execute inbound and outbound freight flow, including dock-to-floor processes and exception report maintenance to maintain inventory integrity.
• Resolve maintenance and repair of all facilities-related issues.
• Develop and retain direct reports, ensuring readiness for increased responsibilities and providing a bench of internal talent.
• Participate in training for new company programs, procedures, and technologies.
• Consistently model and coach behaviors that exceed key performance indicators.

• Establish positive interpersonal relationships and actively collaborate to contribute to a positive team dynamic.
• Act as an inspirational leader through action and collaboration, coaching and modeling to bring out the best in the teams.
• Adapt easily to changes and consistently deliver exceptional results.
• Generate and share original ideas, tackling both simple and complex problems.

• College associate diploma, Bachelor’s degree preferred.
• 3+ years of management experience with comparable volume or proven track record of managing a selling workforce and achieving results.
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Proven sales track record and results-driven approach.
• Time management skills and ability to manage multiple projects with shifting priorities.
• Ability to deliver a high standard of customer service and build exceptional customer relationships.
• Thorough knowledge of the fashion industry and passion for sharing expertise.
• Ability to act promptly in routine situations and see a clear plan of action for a positive result for the customer.
• Experience operating equipment such as radios, POS register, ticket scanners, and sensor removers.
• Flexibility to work evenings, weekends, and public holidays.

The salary for this position is between $58,000 and $65,000 annually. Factors which may affect starting pay include market, experience and other qualifications of the successful candidate. The position is also eligible for bonus and long-term incentive compensation awards. Salary range may vary based on factors including overall experience, qualifications, and geographic location.

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.