General Manager

Overview

Join to apply for the General Manager role at Gold's Gym SoCal Group
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Gold’s Gym is growing fast and looking for a General Manager to help us provide world-class service to our clubs and members by utilizing in-depth knowledge of company products and programs. You will cultivate the club's culture by assembling a team committed to our mission, helping others reach their goals, and supporting our community's health and wellness. We’ll challenge your skills, talents, and abilities and reward your every success.

• Assemble and manage a fully engaged and high-performing membership team that aligns with company initiatives and culture.
• Ensure project/department milestones and goals are met and adhere to approved budgets.
• Enforce all club rules and policies and promote proper execution of procedures.
• Keep the club fully staffed by reviewing applications, interviewing, and making hiring recommendations to the general manager.
• Drive results and continuous improvement in Service and Fitness through strong business acumen, relationship-building, clear communication, and accountability of department heads.
• Plan, organize, and coordinate daily/weekly/monthly club functions to maximize club profitability with a member-centric focus.
• Recruit, hire, train, develop, and nurture friendly and inclusive team members to support member needs and place people in roles where they can impact member goals.
• Train, mentor, and develop club leaders through coaching, accountability, and modeling exemplary behavior.
• Problem-solve obstacles with and for the team to ensure an outstanding member and team member experience, fostering trust through delegation and empowerment.
• Guide department leaders in setting goals, applying club strategies, and achieving club and career goals.
• Cross-train to build versatile minds and skills, transferring capabilities that enable creative, solution-oriented thinking.
• Foster a sense of shared responsibility and teamwork across club functions to maintain a positive experience for members and staff, leveraging diverse strengths.
• Collaborate with internal and external partners to grow the member community.

• 3-5 years of progressive management experience supervising 3-10 employees with measurable outcomes in development and promotion
• 5-7 years of broad retail/hospitality/operations experience with emphasis on high execution in operations and service
• Experience managing P&L and trend reports with strong math and analytical skills
• Proven success in creating or rebuilding teams in a collaborative environment
• Excellent communication skills, both oral and written, with strong listening abilities
• Experience turning around underperforming operational or financial areas
• Demonstrated ability to implement strategy and delegate effectively
• High School diploma or equivalent required;
  Bachelor’s degree preferred
• CPR and AED certification required
• Bilingual preferred

This role requires the ability to move and lift up to 25 lbs. Standing, sitting, or walking for extended periods, and maintaining a professional demeanor and appearance in a clean uniform.

• Salary: $70,000.00 - $85,000.00 per year
• Benefits include: great environment, paid time off, 401(k) plan, supplemental insurance, free gym memberships and discounts, and opportunities for growth within the company

We Celebrate Everyone. Gold’s Gym SoCal and all its affiliated clubs are equal opportunity employers. We are committed to creating an inclusive environment for all employees, applicants, vendors, and members.