Hotel Night Auditor

Overview

Hotel Night Auditor, Hampton Inn & Suites Glendale Westgate

Join a 2025 USA Today Top Workplace Winner! Starting at $18.00/hour, experienced candidates may qualify for a higher wage. Must be able to work 10pm-6am 5 days a week.

Must have a minimum of 1 year of hotel night audit experience.

• Perform nightly balancing duties, daily paperwork and shift reports related to the property's business transactions.
• Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations, ensuring accuracy of the property's financial and accounting records.
• Greet and interact with guests in a warm, friendly and professional manner.
• Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs.
• Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.
• Make reservations, check-in and check-out guests, and process payments.
• Perform tasks such as answering phones, maintaining a cash drawer, and operating office equipment.
• Ensure guest and property safety by knowing all safety, security and emergency procedures.

• Minimum of 1 year of hotel night audit experience.
• Ability to work overnight shifts; specific hours include 10:00 p.m.–6:00 a.m. (5 days per week) and, where applicable, 11:00 p.m.–7:00 a.m.
• Understanding of general accounting practices and the ability to compile facts and figures.
• Strong oral and written communication and interpersonal skills.
• Motivated to maintain excellent customer service reputation.
• Strong attention to detail, organization and follow-up abilities.
• Ability to be patient and creatively problem solve.

• Career Development:
  Personalized career pathing and skill development; leadership and mentorship programs; educational and certification reimbursement.
• Team Member Perks:
  Worldwide hotel discounts and free stays at NCG Hospitality managed hotels;
  Catch of the Day – bonuses for going above and beyond;
  Everyone Sells – cash for bringing in business;
  Paid Volunteer hours.
• Health & Wellness Benefits:
  Medical, dental, and vision plans; paid sick time and Paid Time Off; virtual telehealth access and employee assistance resources; monthly health and fitness reimbursement programs.
• Financial Support:
  Same-day pay options; referral bonus; 401(k) retirement plan with match.

The Hampton Inn & Suites Glendale Westgate is proudly managed by NCG Hospitality, an award-winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.

NCG Hospitality is proud to be an Equal Opportunity Employer.