Health Center Relations Specialist -Olive Ave

Job Details

Job Location:

Olive Avenue - Glendale, AZ
Position Type:
Full Time
Education Level: High School Diploma/GED
Salary Range:
Undisclosed

Travel Percentage :
In-Office

Job Shift: Day Shift
Job Category:
Medical Front Office Description

Terros Health is pleased to share an exciting and rewarding opportunity for a Health Center Relations Specialist working at our Olive Ave Health Center in Phoenix, AZ. The Health Relations Specialist is the front line for interfacing with patients in Terros Health Centers. You will be a great candidate if you have at least one-year relevant front office customer facing and focused service experience in healthcare, hospitality or banking and we will train you!

The position performs a variety of duties which include, but are not limited to, greeting individuals, appointment scheduling, intake interviews, gathering information and paperwork. Reporting to the Practice Supervisor, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you’ve been seeking.

We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 55 years. We help people live their lives in recovery and we save lives every day.

HOPE ~ HEALTH ~ HEALING

Terros Health made the list!!

"Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media.

Terros Health is hiring a Health Center Relations Specialist for our Olive Ave Health Center in Phoenix, AZ.

Full Time, Employment

Spanish Speaking Preferred!

Minimum One
- Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality

(i.e., meeting or conventions, hotel), or Banking required.

Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Preferred

Schedule:
Work a closing shift once a week Monday to Thursday 11am to 8pm, and on Saturday rotation schedule is 7:30am to 5pm

• Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values.
• Process the check in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing four-point check.
• Review and update the daily schedules; ensuring all necessary data is accurately collected.
• Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines.
• Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types.

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Tuition discounts with GCU and The University of Phoenix Working Advantage - Employee perks and discounts
  • Gym memberships
  • Car rentals
  • Flights, hotels, movies and more
• Bilingual pay differential

• High School Diploma, GED within six (6) months of assuming this position Or Associates degree in medical and health (e.g. healthcare administration, insurance billing and coding, psychology) or care social work, human services, communication preferred.
• At least one year relevant front office customer-facing service experience in healthcare, behavioral health, dental or a medical office preferred. Experience in hospitality (i.e., meeting or conventions, hotel), or banking will also be considered.
• Familiarity with health insurance eligibility and electronic health record management systems. Experience with Next Gen preferred.
• I…