Assistant Manager Patient Accounts, Coding - AZ - Clinic Finance

Assistant Manager Patient Accounts, Coding - AZ - Clinic Finance

Job Category
:
Staff

Requisition Number
: ASSIS
004172

• Posted :
  September 19, 2025
• Full‑Time

Arizona Therapy Institute

5815 W Utopia Rd.

Glendale, AZ 85308, USA

The Assistant Manager of Patient Accounts, Coding reports directly to the Manager of Patient Accounts for Central Billing Office and is responsible for coding processes for Midwestern University Clinics. This position oversees staff responsible for coding edits, ensuring that they are providing excellent customer service, and following departmental policies and procedures for coding and claim submissions.

• Organize, direct, coordinate and evaluate the daily activities of the clinic patient account specialists including work associated with claim processing.
• Hire, train, manage and evaluate patient accounts staff members.
• Ensures timely and accurate billing of accounts receivable and prompt claim follow‑up through the daily supervision of the Patient Accounts staff.
• Review coding used for Midwestern University Clinics to ensure coding is in accordance with legal requirements, compliance standards, official coding rules, guidelines, and definitions.
• Review electronic health records (EHR) to determine what information is appropriate for coding purposes.
• Participate in provider education on proper documentation of services provided, coding and billing issues, charge capture process and reconciliation of charges as it relates to E&M coding guidelines.
• Train and educate finance staff on billing and coding.
• Participate in clinic coding assessments/audits, both internal and with external vendors.
• Participate in development of coding policies and procedures as needed.
• Identify key issues and take appropriate action to ensure revenue maximization on individual accounts.
• Ensure all documentation (ABNs, letters of medical necessity, Medicare Wellness forms, etc) are on file and properly filled out for patients when required.
• Research coding/billing guidelines for all specialties.
• Work in conjunction with the Manager of Patient Accounts, University Administration and Clinic Administration to reach and maintain financial and accounts receivable goals ensuring compliance of policies and procedures, HIPAA and HiTech.
• Ensure that all Federal, State and other third‑party billing, collecting, and follow‑up requirements/ regulations are achieved.
• Implement changes directed by regulatory agencies.
• Assist patients with concerns and complaints regarding billing.
• Promote, develop, and maintain excellent customer service with patients.
• Assist with month‑end reporting.
• Participate as a member on various clinic committees.
• Assist patients applying to the MWU hardship program and assist in managing the program for various clinics.
• Other duties may be assigned.

Supervisory Responsibilities

This job has supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be able to work in a constant state of alertness and safe manner and have regular, predictable, in‑person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or GED required. Associate degree preferred. Certified Professional Coder (CPC) required. A minimum of 5‑7 years of clinic finance experience including a minimum of 3‑5 years accounts receivable experience working in a healthcare setting or medical office environment required. Knowledge of ICD‑10, CPT, HCPCS and medical terminology required. Experience working with Medicare, Medicaid, Third‑party payers is also required.

1‑2 years of supervisory or lead experience preferred. Strong analytical and problem‑solving skills. Excellent verbal and written communication skills are a must. Must be able to work independently and multi‑task working on several projects wledge of Federal and State guidelines, managed care contracting, payer filing and appeal limits, and credit and collection policies is also…