Medical Office Assistant

Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow.

IMS Care Center is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Medical Office Assistant for our Sleep Medicine Clinic in Glendale. The Medical Office Assistant is responsible for providing support by assisting patients and their family members before, during and after their visit. Medical Office Assistants work alongside doctors, nurses, front office staff, and other clinical personnel, performing functions that help the clinic run smoothly.

• Room patients
• Take vitals/review patient history
• Prepare and clean room for patient and get patient prepared for the physician encounter.
• Perform a variety of office-based testing and treatments related to patient care under the supervision of clinician care.
• Coordinate and manage patient care including pre-certifications, referrals, authorizations, prescriptions, and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests.
• Manage check-in and check-out functions
• Schedule appointments/tests/procedures
• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software
• Answer incoming calls and route them to the appropriate staff
• Requires exceptional interpersonal and communication skills. Ability to interact with people from different backgrounds and cultures.
• Requires the ability to manage changing priorities in an effective and organized fashion
• Must have knowledge of and follow HIPAA guidelines and secure Protected Health Information at all times.
• The ability to work in a constant state of alertness and in a safe manner.
• Computer skills that support efficient usage of systems
• Desire to deliver the best quality of customer service
• Professional demeanor when working with patients face-to-face or over the phone.
• Contribute to team effort by accomplishing related job responsibilities
• Perform other duties as assigned

• Bilingual (Spanish/English) preferred
• Excellent communication skills—both written and verbal
• Good computer skills and familiarity with Microsoft (Word and Excel)

• High School Diploma or GED

Joining IMS Care Center is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!

You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan.

• IMS is a tobacco-free work environment

IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Entry level

• Full-time

• Health Care Provider
• Hospitals and Health Care