Mining Onboard Specialist - MineStar

Overview

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

As part of our career area Product Support, we are looking for a Mine Star Onboard Specialist to be based at the Asarco Ray Mine in Arizona, working side-by-side with our customer to maintain a fleet of Caterpillar autonomous haul trucks.

Are you passionate about solving complex problems and delivering real-world solutions? Do you want a schedule that gives you the freedom to explore life outside of work? If you answered yes, then this is your opportunity to join our team that’s transforming the future of mining.

As a Mine Star Onboard Specialist, you’ll be based at the Asarco Ray Mine in Arizona, working side-by-side with our customer to maintain a fleet of Caterpillar autonomous haul trucks.

• 7x7 Day Shift Roster:
  Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge—your time is truly yours.
• On-Site Impact:
  Be the go-to expert on-site, ensuring systems run smoothly and efficiently.
• Innovation in Action:
  Collaborate with Caterpillar’s engineering teams to identify and implement product improvements.
• Hands-On Problem Solving:
  Troubleshoot, analyze, and optimize cutting-edge autonomous systems.

• Manage machine and system integration for Command for Hauling.
• Troubleshoot field issues and track resolution progress.
• Build and maintain dashboards using tools like Power BI.
• Analyze system data to ensure accuracy and performance.
• Collaborate with engineering teams to enhance system capabilities.
• Report on hardware/software performance and critical system failures.
• Mentor junior team members and train site staff.
• Present findings to customer maintenance and operations teams.

Technical Expertise in mining technology, mechanical/electrical systems, and machine control systems.

Field Support Experience in post-sales hardware maintenance and troubleshooting, with a strong focus on product support. Skilled in working with dealers to resolve technical issues and ensure effective maintenance.

Problem-Solving Mindset to identify root causes and drive solutions.

Communication & Collaboration Skills to work effectively with cross-functional teams and customers.

Analytical

Skills:

Proven experience in building and maintaining dashboards using tools like Power BI to enhance visibility and support data-driven decision‑making.

• Degree in Electrical, Mechanical, or Mining Engineering.
• Experience with Mine Star systems and autonomous mining technology.
• Hands‑on experience in a mine‑site or camp environment.
• Self-starter with a passion for innovation and continuous improvement.

This role is a customer site-based position at Asarco Ray Mine located in Kearny, AZ. Company housing is not provided. We offer shuttle transportation with pick‑up locations available in Mesa, AZ and Tucson, AZ.

Minestar Onboard Specialists work a 7x7-off day shift roster. This position requires working 12-hour shifts in a fast-paced, hands-on environment. If your scheduled shift falls on a federal holiday, you will be required to work that day.

Sponsorship is not available for this position. Domestic relocation is available.

Summary Pay Range: $89,210.00 – $

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account…