Sr. Administrative Assistant-AZ- Speech Language Institute

Summary

The Senior Administrative assistant provides administrative support to the Speech Language Institute including Speech Language Pathology (SLP) Program Director, Clinical Coordinator, and program faculty. The position reports to the SLP Clinic Coordinator.

• Disseminating materials for student training.
• Oversee departmental communication with students regarding clinical matters.
• Produce student and faculty productivity reports.
• Support the clinic coordinator.
• Politely answer phones about SLP‑related questions to support PAR scheduling efforts.
• Greet and welcome patients and their families.
• Compose, edit, and type letters (e.g., letters of agreement), memos and reports.
• Organize and maintain department files and materials such as test kits and protocols.
• Assist families with technology in the viewing room.
• Maintain clinical faculty treatment schedule/calendars.
• Update clinic website with content from Clinic Coordinator and the Program Director.
• Submit maintenance and IT support requests for all software and hardware.
• Maintain clinic cleanliness and organization in compliance with state standards, including logging fridge temperatures for client food storage, keeping cleaning records for family viewing rooms, monitoring weekly laundry of towels and other materials, and coordinating and monitoring the annual calibration and maintenance of clinic equipment (e.g., audiometers, videostroboscopy, CSL, Visipitch).
• Provide guided tours for students, explaining clinic facilities, services, and procedures to familiarize them with the environment and operations.
• Assist SLP graduate student clinicians, including organizing schedules.
• Organize Valt video recording schedules.
• Organize department clinical files.
• Other duties as assigned.

• Completion of expense reports and check requisitions.
• Ordering and keeping accurate inventory of clinic materials including removing expired items & replacing items and needed.
• Order office supplies.
• Meeting and room scheduling for clinic.
• Interface and communicate effectively with PAR’s and other support departments in the Therapy Institute.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or ability required. Must be able to work in a constant state of alertness and safe manner and have regular, predictable, in person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or GED and 3-5 years administrative support experience required. One year certificate from college or technical school and/or Associate degree and 5-7 years relevant working experience preferred. Experience working in a team and customer service‑oriented environment. Excellent written and verbal communication skills.

Computer proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook).

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally required to stand, walk, use hands to handle or feel and reach with hands and arms.

The employee is regularly required to sit, talk and hear. The employee must occasionally lift and/or move up to 20 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Midwestern University is a private, not‑for‑profit organization that provides graduate and post‑graduate education in the health sciences. The…