IT Helpdesk Team Lead: Lead Technicians & SLAs
Job in
Glendale Heights, DuPage County, Illinois, 60139, USA
Listed on 2026-01-12
Listing for:
Climate Pros, LLC
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, Systems Administrator, IT Project Manager
Job Description & How to Apply Below
A technology company in Glendale Heights seeks an experienced IT Helpdesk Team Lead to drive user support experience and lead a team of IT Helpdesk Technicians. This mid-senior level position requires 3+ years in IT Helpdesk and 1+ years managing a team, with a compensation range of $80-100K annually. The ideal candidate will have strong technical skills in Active Directory, Windows Server, and cybersecurity, along with excellent communication abilities.
The role demands occasional travel and the capacity to juggle multiple tasks in a fast-paced environment.
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