Switchboard Operator - 3rd Shift

Switchboard Operator - 3rd Shift page is loaded## Switchboard Operator - 3rd Shift locations:
OSU Health Plantime type:
Full time posted on:
Posted Todayjob requisition :
R142636

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessible application. If you have questions while submitting an application, please review these .
** Current Employees and Students:
** If you are currently employed or enrolled as a student at The Ohio State University, please log in to  to use the internal application process.

Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:
* Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.##

Job Title:

Switchboard Operator - 3rd Shift## Department:

Health System Shared Services | Switchboard
** Scope of Position
** Serves as the primary contact person at the Hospital Switchboard which functions as the Public Information Control Center for the Medical Center on a 24-hour basis. This position involves directory assistance; overhead and digital paging; overhead public address announcements including codes; screening for patient information; identifying and obtaining resource personnel for various departments; training new staff.
** Position Summary
** Responsible for superior customer service in providing information to callers and directing calls to the appropriate personnel. This involves processing internal and external calls through an integrated computer telephone system, initiating overhead paging, activating pagers, providing patient information, and facilitating the communication of emergency situations.
** Minimum Requirements
*** High School diploma or GED.
* 2 years of relevant experience preferred.
* ** Shift Available:
Monday - Friday 11:30 pm to 8 am
*** One year experience (1000 hours course work or training) in customer service or communications, including analyzing & interpreting information
* 6 mos. experience (600 hours training) in operation of computer and related peripheral equipment
* 3 mos. experience (300 hrs course work) in information research & analysis

* Additional Qualifications:

Some positions require 3 mos. exp. (300 hrs course work) in supervision management; 3 mos. experience (300 hours course work) in interviewing. Experience in healthcare setting with multi-line phone skills preferred
** Our Comprehensive Employee Benefits Include
*** An array of retirement plan options, each with a generous employer contribution.
* Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
* Paid vacation and sick leave, including short and long-term disability and paid parental leave.
* Get the most out of the Public Service Loan Forgiveness program.
* And much more!## Additional Information:##

Location:

Ackerman Rd, 700 (0921)## Position Type:

Regular## Scheduled

Hours:

40##
** Shift:
** Third Shift
*** Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.
*** Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the  section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the .The

university is an equal opportunity employer, including veterans and disability.

As required by Ohio Revised Code section  , Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed…