Front Desk Assistant, Dental Hygiene; PT), CPRNHLTHS

Overview

The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce.

Assist the Dental Hygiene Clinic at the front reception desk. Interact with patients, faculty, students and the general public. Answer the telephone, file, accept payments (use of credit card machine), schedule appointments and process end-of-day reports. Must maintain confidentiality.

• Understand and adhere to written policies and procedures of the College and Dental Hygiene clinic and assist students in following the policies and procedures.
• Organize and maintain patient and student clinical files using Eaglesoft Dental Office Management software.
• Organize patient records by type and number of patients for all students.
• Maintain all patient records.
• Maintain confidentiality with all patient records.
• Prepare correspondence, reports, forms, minutes and statistical documents utilizing Microsoft Office.
• Maintain confidentiality with all documents.
• Maintain appointment schedule for all students and patients.
• Call patients to schedule and remind them of appointments.
• Collect payments from clinical patients, prepare daily deposits and balance daily clinical bank.
• Maintain correspondence with other dental and medical offices for patient information and medical releases from physicians.
• Work closely with Dental Hygiene Program Coordinator to identify problems with patients, students and/or equipment.
• Assist full-time dental hygiene students in understanding the operations of a dental office.
• Manage the daily operations of the Dental Hygiene office and coordinate functions with other departments of the College.
• Operate up-to-date computer systems and software including Eaglesoft Dental Office Management, Windows and Microsoft Office.
• Assist students, faculty and patients in person and on the telephone.
• Stock and maintain supplies, including office supplies and inventory.
• Other related duties as assigned.

Education

• High School diploma or equivalent required.
• Some college preferred.

Experience

• Two to three years office experience required.
• Telephone and computer skills required.
• Proficient in written and spoken English required.
• Proficient in written and spoken Spanish preferred.

• Computer, telephone, fax, copier, credit card machine and specialized software.
• Bilingual/Spanish preferred.
• General office environment in clinical setting. 20 hours per week - evening hours.

Starting pay begins at $17.59/hr. based on experience. Competitive starting pay is dependent on education and experience. College of DuPage also offers regular part-time positions with a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes.

College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified. COD does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans  status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.

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