Maintenance Lead Technician

# Maintenance Lead Technician

GLEN ALLEN, VA 23058## Description
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* SUMMARY:

** This position, located in Richmond, VA, is responsible for assisting other maintenance personnel in preventative maintenance and repair assignments by performing the following duties.
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* DUTIES AND RESPONSIBILITIES:

*** Retrieves tools, parts and supplies.
* Cleans assigned work areas.
* Checks, troubleshoots, and makes repairs of appliances, air conditioners, heaters, electrical and mechanical, plumbing systems installed in, or pertinent to utility and construction type facilities.
* Assists maintenance personnel in completion of maintenance and repair duties, clean up assigned work areas.
* Determines from blueprints, drawings, plans, sketches, and other specifications or from personal knowledge, type, and quantities of material and equipment required.  Selects and facilitates efficient work procedures.
* Repairs or replaces floors, ceilings, sills, joists, rafters, siding, roofing, stairways, doors, door hardware, windows, screens and glass, and other general building maintenance items.
* Sharpens, cleans, stores, lubricates, adjusts, and performs repairs on tools and equipment. Has a thorough understanding of how to operate hand tools, power tools and equipment. Must be able to follow procedures for maintaining equipment used on the job.
* Repairs and replaces piping systems and fixtures, including but not limited to unclogging drains toilets, and other fixtures.
* Examines and repairs electrical circuits and components.
* Repairs damaged plaster/drywall surfaces of walls and ceilings matching existing surfaces.  Repairs damaged concrete and other masonry defects.
* Repairs and paints required areas.
* Examines, diagnoses, and repairs all components of major appliances.
* Diagnoses and evaluates problem, applies chemicals as instructed by chemical manufacturer, using proper safety and application equipment.  Maintains accurate records and logs.
* Maintains pools, including chemicals, circulation/filtration system, safety equipment and rules and regulations according to established guidelines.
* Picks up trash and debris on a daily basis as needed.
* Performs other related duties as assigned by management.
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* SUPERVISORY RESPONSIBILITIES:

** This job has no supervisory responsibilities.
* High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
* Certificates, licenses and registrations required:
* Technical training in one or more trades.
* HVAC certification, Types 1 and 2.
* Possession of valid Virginia Driver’s License and proof of insurance is a must.
* Computer skills required:
Microsoft Office Suite;
Payroll Systems;
Project Management Software
* Other skills required:
+ Must possess mechanical aptitude.  + Must follow safety rules and regulations according to established OSHA and Artcraft Management, Inc. guidelines.
* ** Diversity** - Demonstrates knowledge of EEO policy;
Shows respect and sensitivity for cultural differences;
Educates others on the value of diversity;
Promotes a harassmentfree environment;
Builds a diverse workforce.
* ** Ethics** - Treats people with respect;
Keeps commitments;
Inspires the trust of others;
Works with integrity and ethically;
Upholds organizational values.
* ** Adaptability** - Adapts to changes in the work environment;
Manages competing demands;
Changes approach or method to best fit the situation;
Able to deal with frequent change, delays, or unexpected events.
* ** Analytical** - Synthesizes complex or diverse information;
Collects and researches data;
Uses intuition and experience to complement data;
Designs work flows and procedures.
* ** Attendance/Punctuality** - Is consistently at work and on time;
Ensures work responsibilities are covered when absent;
Arrives at meetings and appointments on time.
* ** Business Acumen** - Understands business implications of decisions;
Displays orientation to profitability;
Demonstrates knowledge of market and competition;
Aligns work with strategic goals.
* ** Change Management** - Develops workable implementation plans;
Communicates changes effectively;
Builds commitment and overcomes resistance;
Prepares and supports those affected by change;
Monitors transition and evaluates results
* ** Cost Consciousness** - Works within approved budget;
Develops and implements cost saving measures;
Contributes to profits and revenue;
Conserves organizational resources.
* ** Customer Service** - Manages difficult or emotional customer situations;
Responds promptly to customer needs;
Solicits customer feedback to improve service;
Responds to requests for service and assistance;
Meets commitments.
* ** Delegation** - Delegates work assignments;
Matches the responsibility to the person;
Gives authority to work independently;
Sets expectations and monitors delegated activities;
Provides recognition for results.
* ** Dependability** - Follows instructions, responds to management…