ERP Processing Specialist

Create and modify sales orders in the ERP system (Epicor). Ensure accurate and up-to-date stock information. Work closely with the distribution center team on order routing, transfers, and shipments. Create tickets for IT when ERP or data issues arise. Communicate with the warehouse regarding transfers that need to be shipped. Review records and reporting to understand discrepancies or differences in inventory data.

Insight Global is looking for an ERP Processing Specialist to support order management, inventory accuracy, and communication between internal teams and third‑party partners. This role will be responsible for creating and modifying sales orders within the Epicor ERP system, maintaining accurate stock information, and coordinating closely with the distribution center on shipments and transfers. The specialist will also manage consignment inventory in virtual warehouse environments, reconcile month‑end data with partners like Walmart or Amazon, and troubleshoot issues by creating tickets for the IT team.

Strong Excel skills, problem‑solving abilities, and experience in supply chain operations (internships included) are highly preferred. Experience in consumer goods or ERP systems is a plus.

The ERP Processing Specialist at Hamilton Beach Brands are the front line of our business‑to‑business customer service team. As such, they are responsible for:

• Creating and modifying sales orders in our ERP system
• Determining stock availability by analyzing planned and projected inventory levels in comparison to customers’ forecasts
• Supporting customers’ purchasing personnel and Hamilton Beach sales representatives by answering questions and resolving order issues
• Communicating with our distribution centers to ensure proper shipment routing
• Working within customers’ web portals to communicate regarding order status and review operational performance metrics
• Researching EDI data and working with IT professionals to resolve issues
• Reviewing and implementing customer vendor guides for shipment compliance

• Demonstrated ability to work in a fast‑paced environment and provide exceptional business‑to‑business customer service; bachelor’s degree in supply chain management, business or analytics is desirable
• The ability to work independently as well as part of a team
• Exceptional organizational, interpersonal and communication skills (both written and verbal)
• Proven computer literacy with MS Office products
• Experience with ERP applications is preferred
• Knowledge of order processing and logistics processes for a consumer products company is a plus.