VUI Designer

Position: VUI Designer

Location:

Charlotte, NC / 4x a week on-site; 1 day remote.
Duration: 12 months
Client:
Charter Communications - Charlotte
Visa Restrictions:
No OPT, CPT & H1b
Sub Vending:
No
Pay Rate: $45/Hr on W2 without benefits
Bill Rate: $65

Face to face interview required
Yes
Candidate must be authorized to work without sponsorship
Yes

Required Skills
Top Requirements: 1. 2-3+ years of design experience
2. Figma OR Voice Flow OR Drift OR Sketch OR Speechly experience
· This group uses a tool called Voiceflow and the above are similar
3. Vizio or Lucid Chart
· Outline conversational flows in Vizio
4. Exposure to analytics
· Finding data to tell the story
· Exposure to working in the AI space i. Could be using Chat GPT to organize your day ii. Familiarity with how LLMs map your intent
Additional Skills

Job Description
Position: VUI Designer

Location: Charlotte, NC

• 4x/week onsite

Contract Length: 12 months

Top Requirements:

2-3+ years of design experience

Website design experience possibly

Figma OR Drift OR Sketch OR Speechly experience

This group uses a tool called Voiceflow and the above are similar

Vizio

Lucid charts

Plusses

Chat bot or user interface experience

Day to Day Responsibilities/project specifics: The organization is working on developing a new conversational interactive voice recognition (IVR) bot for their call center. BAU work includes converting traditional IVR into conversational IVR for a better customer experience. They are working to ensure better understanding and interactive conversation. This VUI designer will be working on ad hoc requests and new features/enhancements within the conversational IVR.

This person will not own any specific project, but instead will work on many different projects within the IVR and will act as a resource to the team for this overflow work. Primary stakeholders will be the internal team that are assigned to particular bots. Training will be provided on the specific bots utilized in this environment. This team is seeking a self-starter that is ready to further enhance their skillset.