Administrative Specialist - Compliance
Job in
Glen Allen, Henrico County, Virginia, 23060, USA
Listing for:
Fortis Surgical
Full Time
position
Listed on 2026-02-01
Job specializations:
-
Healthcare
Healthcare Administration, Healthcare Compliance
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly
USD
60000.00
YEAR
Job Description & How to Apply Below
Description
The Compliance and Credentialing Specialist ensures we are aligned with Arthrex policies while supporting our sales teams where it matters most. From facility credentialing and HCP spend reporting to annual training coordination, this role combines attention to detail, collaboration, and proactive practices to keep our organization moving forward with confidence. Great entry-level role for someone with some base line administrative experience and a willingness to learn.
We will teach you everything you need to be successful in this role!
The above statements describe the general nature and level of work being performed in this role. They are not intended to be an exhaustive list of all duties, and additional responsibilities may be assigned, as required.
Essential Responsibilities
Compliance Program Management:
Oversee the organization and maintenance of critical compliance documentation.Compliance Program Communication:
Serve as the primary liaison between Arthrex Compliance and Fortis Surgical.Annual
Certifications:
Complete annual certifications to validate the effectiveness of the agency’s compliance program.Audits:
Participate in compliance audits.Risk Assessments:
Conduct annual compliance risk assessments, evaluate program maturity, and identify areas for improvement while ensuring preventive controls are in place.Training & Culture
Deliver compliance training to new hires and tenured representatives as needed.Foster a culture of integrity by encouraging open communication; ensure employees feel comfortable reporting potential compliance concerns.Credentialing & Workforce Support
Ensure all workforce credentialing documentation, vaccination records, and other facility requirements are current.Provide consistent support to the sales team regarding internal processes, communication, credentialing, and compliance.Expense & Reporting Oversight
Reconcile monthly sales team expenses and submit accurate HCP spend reports.Ensure complete and accurate tracking and reporting of payments or transfers of value to HCPs/HCOs in accordance with Arthrex guidelines.Maintain proper documentation for transactions involving HCPs, including meal receipts and attendee lists.Investigations & Risk Reporting
Investigate potential policy violations and apply disciplinary actions in alignment with published guidelines.Report substantiated violations to Arthrex Risk Management and Compliance.Provide regular updates to agency leadership on compliance activities, risks, and resolutions.Relationship Management & Operational Support
Build and maintain strong working relationships with the sales team, Arthrex, and external vendors.Collaborate with the operations team to support physical inventory audits as required.Contribute to operational goals and key business metrics as defined by leadership.Work Environment:
The Compliance and Credentialing Specialist is an office-based role and will spend a lot of time sitting and on the phone. The Specialist will be constantly interacting, problem solving, and adapting to the needs of the team, healthcare providers, and the business.
Requirements Minimal Requirements
Possess high school diploma or equivalentPossess keen attention to detailAbility to work in a fast-paced environment; handle multiple workflows simultaneouslyWilling and able to work independently or with minimal oversightDemonstrated ability to be trustworthy and discreet; ability to keep sensitive information secureAdaptability and critical thinking skillsExhibit high ethical standards and reputation for following the rulesProblem-solving skills and ability to provide action-oriented solutionsSelf-motivated with strong organizational and time management abilitiesExcellent communication, negotiation, and interpersonal skillsValid driver’s license, clean driving record and reliable transportationResilience and adaptability in a competitive sales environmentProficiency in using Microsoft Office and smart phone technologyPhysical Requirements
Sitting and Standing for Long Periods:
Ability to sit or stand for extended periods while working at a computer or attending meetingsDexterity & Fine Motor
Skills:
Ability to operate standard office equipment such as computers, printers, and telephonesVisual acuity:
Ability to read and interpret documents, spreadsheets, and computer screensLifting & Carrying:
Occasional lifting or carrying of files, documents, or office supplies (typically up to 35 pounds)#J-18808-Ljbffr
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