Deposit Operations Associate - II

Overview

Position Title: Deposit Operations Associate II

Location: Glen Allen, VA

Clearance Requirements: None

Position Status: Contract

Pay Rate: $32/hr on W2

• Perform intermediate to advanced deposit maintenance for demand deposit, savings, and time deposit accounts
• Respond to internal and customer inquiries within defined service level agreements (SLAs)
• Own requests end-to-end, from intake through resolution and closure
• Ensure compliance with banking regulations
  , including BSA/AML policies and procedures
• Process and research complex exception items such as Positive Pay, Stop Payments, Unposted Items, Adjustments, and RIP items
• Conduct quality assurance and quality control reviews on deposit transactions and imaged documents
• Support dual control standards and identify potential operational or compliance risks
• Process legal and regulatory documents including subpoenas, garnishments, levies, dormancy, and escheatment
• Participate in year-end regulatory tax reporting and corrective reporting activities
• Perform ICS/CDARS boarding to core banking systems with a high degree of accuracy
• Assist with basic account reconciliations and general ledger (GL) understanding
• Utilize multiple systems to research and resolve complex deposit issues
• Support incoming and outgoing mail processing and document imaging
• Collaborate on assigned projects and contribute to process improvement initiatives
• Provide guidance and transaction approval support for Deposit Operations Associate I staff

• High School Diploma or equivalent (required)
• 2+ years of deposit servicing experience OR 3+ years of banking operations or related experience
• Prior experience in banking, accounting, or finance
• Strong understanding of deposit operations, debits and credits, and basic general ledger entries
• Experience with exception item processing and deposit maintenance workflows
• Intermediate proficiency in Microsoft Office (Excel, Word, Outlook)
• High level of accuracy with exceptional attention to detail
• Strong written and verbal communication skills
• Customer-focused mindset with the ability to work professionally across teams
• Ability to prioritize multiple tasks, meet deadlines, and adapt to changing systems and procedures
• Self-motivated, accountable, and comfortable working with minimal supervision

At Seneca Resources, we are more than just a staffing and consulting firm—we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.

When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team that advocates for you every step of the way.

Seneca Resources is proud to be an Equal Opportunity Employer
, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.