Front Desk - Pet Care - Grooming - Retail - Reservations
Listed on 2026-03-12
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
FRONT DESK & RESERVATIONS PET CARE Grooming - Retail - Reservations
Tending to the needs of current clients from over the years, and creating relationships with new clients for the years to come.
--->> SEEKING THE RIGHT FIRST IMPRESSION--->> SEEKING THE RIGHT LAST IMPRESSION
Key Customer Service Position
The Right Person- Love pets
- Talkative - Cheerful
- Outgoing
- Happy meeting people.
- Comfortable on the phone and on computers
- Upbeat, Dependable, and Enthusiastic
Looking for a career opportunity that GROWS? WE WANT YOU!
Front Desk and Reception in the pet industry is a real challenge. You get to work with both the 4-legged pets - AND - the 2 legged families! Understanding their wants and needs - and projecting the BEST. That is what makes the customers want to return! That's the essence of this position!
You’ll be involved daily with client families taking boarding/lodging reservations; arranging SPA days for grooming; offering a wide variety of enrichment activities; and helping decide on the best products for their pet! How fun!
If you can present a great image -- from start to finish, you enjoy talking with folks, you’re Bright & Bubbly, enthusiastic, and you LOVE pets (especially dogs!), then we’ve got the RIGHT SLOT for you.
THE OPPORTUNITYFULL TIME for the LONG TERM! Strong training leading to a Great Career Opportunity!
Meet / Greet / Offer Ideas / Share Experience / Recommend Solutions / Answer Phones / Check-in Guests
Requires rotating Saturday & Sunday as well as rotating Holidays.
You’ll start with on the job service training and understanding our offerings. Then over to the phone services and on to the computer. Finally add retails and POOF - now you’re dealing with our families and their pets! It’s a fun & challenging position. Huge vertical opportunity!
Ready for that RIGHT JOB? Now offering paid vacation, pet service discounts, wage + commission, and more!
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