Registered Client Assistant II; Hybrid-Richmond, VA Wealth Management
Listed on 2026-01-03
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Customer Service/HelpDesk
Office Administrator/ Coordinator -
Finance & Banking
Office Administrator/ Coordinator
This position is responsible for acting as a liaison between clients, Financial Advisors, and back‑office operations. The individual performs a variety of complex organizational duties related to updating and organizing information for the branch, client files and office files.
Position Accountabilities- Ensure that each customer receives outstanding client experience.
- Maintain and service client needs for both brokerage and direct accounts.
- Communicate with teammates inside and others outside the corporation to exchange information and/or provide customer service.
- Establish, maintain and update department files and/or client files and records.
- Compile data and perform moderate mathematical calculations such as preparing reports and correspondence as needed.
- Adhere to all company policies, procedures and practices, as well as applicable laws and regulations governing the bank, Atlantic Union Financial Consultants and products offered.
- Mentor Client Assistant I position.
- Other duties as assigned, including tasks that support essential functions; and may be changed or redesigned.
This position reports to the Lead Client Assistant.
Position Qualifications Education & Experience- High School diploma; or equivalent; some higher education course completion work preferred.
- Minimum of five years of experience in financial services industry.
- FINRA registrations to include Series 7 and 63 (required).
- State of Virginia life insurance and annuities licenses (required).
- Ability to multi‑task and establish priorities.
- Excellent customer service skills.
- Proficient computer skills relevant to Microsoft Office Suites and online systems.
- Advanced math and analytical skills.
- Excellent written, oral, interpersonal, and negotiating skills with ability to provide information and courteous responses to requests from clients, teammates and others.
- Working knowledge of standard office equipment (phone, copier, fax, and printer/scanner) and general office procedures.
- Ability to work with minimum supervision.
The full salary range for this opening is $49,536 - $74,319 USD.
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program.
BenefitsGeneral information on our comprehensive benefits package can be found at
We are proud to be an Equal Employment Opportunity employer. We maintain a drug‑free workplace.
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