Scheduling Specialist

The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience. Informed retailers are succeeding, and RDSolutions is providing them with the consultation and critical data services to define, monitor and react to their ever-changing customer preferences and competitor advances. Every day retailers are making million-dollar decisions based on the insights we are providing. RDSolutions’s track record spans nearly 40 years in providing retail data and intelligent solutions for virtually every major North American retailer.

The Scheduling Specialist is responsible for coordinating, scheduling, and optimizing the deployment of field research associates to meet customer needs efficiently. This role ensures that projects are properly assigned and executed on time, while balancing workload, travel time, and skill requirements.

• Schedule Coordination:
  Develop, maintain, and adjust daily or weekly schedules for personnel based on operational priorities and resource availability.
• Planning Support:
  Work closely with managers and team leads to forecast workload, allocate resources, and plan upcoming activities.
• Data Management:
  Analyze reporting data to determine optimal assignment of employee resources to client field projects.
• Communication:
  Serve as a liaison between departments to communicate schedule changes, conflicts, and status updates in a timely manner.
• Performance Monitoring:
  Track progress against schedules and deadlines, identifying delays or resource shortages and recommending corrective actions.
• Documentation:
  Maintain records of schedules, timelines, and resource allocations for reporting and analysis.
• Continuous Improvement:
  Contribute to process improvements that enhance scheduling efficiency and team productivity.
• All other duties as assigned.

• High school diploma required; associate’s or bachelor’s degree preferred (Business Administration, Operations Management, or related field).
• 1-2 years relevant job experience and/or equivalent training
• Good work ethic and eagerness to contribute to a fast growing business
• Thrives in a fast-paced environment, adapts to change, and is a successful multi-tasker
• Experience utilizing dashboard-based tools and database systems preferred.
• Proficient in Excel.
• We welcome applicants from diverse educational and professional backgrounds, including those who have recently completed academic programs.

• Opportunity to work on a hybrid schedule - Tue/Wed/Thu onsite in our corporate headquarters office.
• A competitive base salary plus annual bonus eligibility.
• Comprehensive benefits package including medical, dental, vision, 401k + match.
• Opportunity to make a significant impact.
• Be part of a fast-paced, dynamic team where innovation and collaboration are valued.