Shift Lead

Shift Lead Responsibilities

• Ensure the highest level of guest service.
• Establish daily accountability for registers, verifying proper funding and close out to account for all funds.
• Adhere to Bareburger operating standards.
• Monitor and supervise staff scheduling, addressing unforeseen challenges to maintain adequate staffing.
• Maintain a clean workplace, stocking supplies and keeping restrooms and public spaces clean.
• Address customer concerns related to products, services, or employee interactions, seeking resolution while following company policy and standards of behavior.
• Approve customer discounts, returns, and exchanges while ensuring customer satisfaction and positive interaction with the company.
• Train new employees on company policy and procedures, from personal appearance to handling negative customer experiences.

• 2+ years of restaurant supervisory experience.
• Exceptional guest service skills and a polite, enthusiastic, high-energy, respectful, and hospitable demeanor.
• Strong leadership skills and the ability to develop future leaders.
• Previous restaurant or retail management experience in a fast-paced environment.
• Decision-making skills.
• Knowledge of POS systems, Microsoft Office, and third-party delivery platforms.
• Quality focus and the ability to always smile.

• Bonus based on performance.
• Employee discounts.
• Flexible schedule.
• Opportunity for advancement.
• Paid time off.
• Training and development.

New York, NY – Full Time – $18/Hr + Tips.

Bareburger is an Equal Opportunity Employer and is committed to providing equal employment opportunity in all of its employment programs and decisions. Employment decisions at Bareburger are based on merit, qualifications, abilities, and business needs and considerations. Discrimination in employment on the basis of any protected classification is a violation of our policy and is illegal. Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, religion, gender/sex, national origin, citizenship, sexual orientation, age, disability, veteran/military status, marital status, domestic violence victim status, or any other characteristic protected by federal, state, or local law.