Shift Captain - Glassboro

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Location:Glassboro, NJ

Job Type/Status: Full Time

Salary Range: $18.00 - $20.00 per hour

Position Summary

The Shift Captain is a dedicated and compassionate professional responsible for fostering a safe, supportive, and therapeutic environment for youth and staff. Under the supervision of the Program Director, Supervisor or House Manager, the Shift Captain, provides crisis and ongoing counseling and youth supervision, in addition to hands-on supervision of shift activities. This role involves direct interaction with youth, implementing daily routines, and collaborating with the treatment team to ensure the overall well-being and progress of the youth in our care.

Duties and Responsibilities:

Maintain excellent attendance, arriving on time for shifts and scheduled meetings.

Oversees shift supervision, support and direct counseling within the residential setting, ensuring the safety and

security of youth.

Assists in providing shift coverage and completes shift responsibilities. Approach each shift in a team perspective

and only lead delegation of shift tasks if necessary.

Follows and enforces all policies and procedures of the shelter.

Provides training for new hires.

Meets regularly with the Program Supervisor, House Manager and/or Program Director for time structuring and

other evaluative meetings.

Provide feedback regarding staff performance and recommendations for disciplinary action to the Administrative

Supervisor. Attends program meetings and other necessary meetings as required.

Ensure all over the counter prescription medication is correctly administered and documented.

Provides group counseling services, as required.

Build positive rapport and relationships with youth residents through consistent and supportive interactions.

Collaborate with the treatment team to reinforce therapeutic interventions in the daily routine. Utilize appropriate behavior management techniques to address challenging behaviors. Effectively manage crisis situations by employing appropriate de-escalation techniques and following established protocols.

Communicate incidents and observations to the appropriate staff and maintain accurate incident reports. Provides 1:1 supervision and engages youth as needed

Lead, Facilitate and participate in structured group activities, recreation and physical education activities,promoting social skills, teamwork and a sense of community.

Provides one-to-one assistance with challenging youth.

Demonstrate comprehensive understanding and adherence to all program policies, procedures, and regulations.

Maintain accurate and timely documentation of resident behaviors, interactions, incidents, and progress. Complete
100% of required documentation within the specified timeframe and according to program standards.

Ensure the safety, security, and well-being of youth residents at all times. Demonstrate a proactive approach to resident safety by identifying and addressing potential risks or concerns in the environment.

Participate in ongoing professional development opportunities and required training sessions. Complete 100% of mandatory training sessions and pursue additional professional development opportunities relevant to the role.

Facilitate conflict resolution and mediation among residents, promoting positive communication and conflict resolution skills.

Communicate regularly with the treatment team, including therapists, psychologists, and support staff, to share observations, updates, and concerns.

May provide intake screening and crisis intervention services during designated shift.

Other related duties as assigned

Qualifications

Are 18 years of age or older

Have a current non-provisional drivers license in good standing

Have a HS Diploma or GED with 3 years' experience providing direct care to youth in a behavioral health agency or institutional setting OR a BA with 1 years' experience providing direct care to youth in behavioral health agency or institutional setting

Have a desire to…