Universal Banker - Glassboro Branch

Universal Banker - Glassboro Branch

Company: Truist Financial

Location: Glassboro, NJ

Employment Type: Full Time

Date Posted: 03/05/2026

Job Categories: Banking, Finance/Economics, Information Technology

• Provide a distinctive client experience, engaging clients with a friendly attitude, facilitating courteous conversation, and conducting both complex and standardized transactions while identifying client needs.
• Educate clients on digital, self‑service solutions including ATMs, online and mobile banking to enhance their service experience.
• Support the team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities, then referring clients to the appropriate branch team members or specialists.
• Understand the importance of Integrated Relationship Management (IRM) and help deliver Truist expertise and solutions to meet clients’ unique needs.
• Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
• Commit to advancing individual and product knowledge by attending sales, service and product knowledge meetings and all applicable training classes and web‑based learning.
• Adhere to internal controls, operational procedures and risk management policies and stay informed of all changes to ensure compliance with current guidelines.
• Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects, and handling a proportional volume of work based on branch demands.

• High school diploma or equivalent.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills with a desire to interact with clients and prospects.
• Ability to master personal computer keyboard and software skills necessary for branch automation.
• Ability to multi‑task under time constraints.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to travel to accommodate temporary staffing needs, including temporary assignments or locale changes.
• Ability to work weekends and/or extended hours; occasional travel and overnights may be required.

• One year of client relationship building or sales experience.
• Knowledge of advanced or complex branch transactions, risk management and loss prevention.
• Experience with sourcing and prospecting for new clients and client relationship building.
• General understanding of bank operations, policies and procedures.

All regular teammates working 20 hours or more per week are eligible for benefits, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Employees receive a minimum of 10 days of vacation and 10 sick days prorated for part‑time status, along with paid holidays. Depending on the position and division, additional benefits may include a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.