Coordinator of Residential Initiatives

Reporting to the Director for Residential Learning, the Coordinator of Residential Initiatives is responsible and accountable for the day-to-day case management, student support, and residential initiatives. The Coordinator plays a critical role in fostering a safe and supportive residential environment, working in partnership with other offices to provide follow-up for escalated concerns related to the mental health and well-being of residential students.

During the summer, this position additionally leads all aspects of summer housing operations, including supervision of staff, and support for departmental projects and planning.

This is a live-in position that requires the successful candidate to reside in an assigned university apartment. The Coordinator is required to participate in a 24/7 on-call rotation with other professional staff, and to serve as a support for the in-hall staff and assist with emergencies that occur after normal business hours. This position is considered an essential employee during certain emergencies as designated by management.

• Work collaboratively with offices within Student Life and beyond to address and support students’ needs.
• Serve as the primary case manager for low to mid-level residential student concerns, including roommate conflicts, behavioral issues, and wellness checks/referrals.
• Assist with conflict mediation and crisis intervention.
• Supervise, train, and oversee summer housing staff, building and occupancy operations, and summer programming.
• Assist with the coordination and implementation of living-learning communities, leadership programs, residential curriculum, staffing training, recruitment, and special initiatives.
• Coordination of assigned move-in and welcome-week activities.
• Participate in university-wide committees focused on wellness, equity, and the student experience.
• Develop and implement educational outreach and programming related to student well-being, community standards, and conflict resolution.
• Maintain student cases and track trends in student behavior for assessment purposes
• Support, supplement, or fulfill the responsibilities of any Area Coordinator role on an as-needed basis

• Use relevant student development theory, research, and experience to develop and institutionalize residential learning initiatives that support student needs and meet University's strategic goals and Student Life priorities.
• Collaborate with University partners to develop and implement community initiatives designed to enhance the residential experience beyond the classroom.
• Collaborate across the department, division, and the University to coordinate residential initiatives serving special populations to promote retention, graduation, and academic success.
• Assist in the opening and closing of all campus residences at the beginning and end of each academic semester, as well as during summer session.
• Provide support and intervention as needed to assist in-hall staff in mediating, managing, and resolving crisis incidents and conflicts within the residential community.
  
  Provide referral assistance as needed.
  
  Review incident reports and follow up appropriately on a daily and case-by-case basis.
• In collaboration with other department staff, organize all staff training and in-service sessions throughout the year including the summer staff training. Oversee the creation of staff manuals, protocols and other documents for in-hall staff training needs.
• Assist with advising residential leadership organizations.
• Work collaboratively with other campus offices to plan activities and serve on assigned committees.
• Serve as a hearing officer within the campus discipline system.
• Ensure compliance with the Clery Act, FERPA, and other relevant standards.
• Serve in an on-call rotation with other staff to be available on-call 24 hours a day for in-hall staff and facilities concerns.
• This position is considered an essential employee during certain emergencies.
• Perform other duties as assigned.

• Education:
  
  A bachelor's degree (preferred:
  Master’s Degree in Student Affairs, Student Personnel, Higher Education…