Field Service Engineer

About the role

We are currently looking for a Field Service Engineer to join our UK Service Department covering the Glasgow area.
MUST BE BASED IN THE GLASGOW POSTCODE AREA
.

Salary: £33,700 - £36,800 P/A (OTE £44,000 +)

Working Hours: Monday - Friday, 8am - 4:30pm. (1 in 3 weekends or 1 in 4 weekends - Contractual).

• Comprehensive induction and training
• Investors in People accredited employer
• Healthcare and pension schemes
• Gym membership discounts
• Company events
• Monthly reward scheme – Acorn Achievers

• Travelling on a daily basis to our customer homes to service and repair Acorn Stairlifts.
• Diagnosing, and providing hands on troubleshooting, service, and repairs to existing Stairlifts within the field.
• Meeting all target and deadlines in a professional and timely manner.
• Provide high levels of customer service – ensure satisfaction and implement any necessary corrective actions, with the assistance of management.
• Carrying out the product update and safety checks in a safe manner.
• To communicate effectively with external customers, and provide customer feedback.

• Full training provided
• Company van
• Paid from leaving home time until you come back home time

• A full, clean UK driving licence is essential.
• Must be honest, reliable, and have the ability to communicate on different levels.
• A Criminal Records Bureau check will be carried out on the successful candidate.

Our Values:

• ⭐Quality – of the products we make and sell and the service we provide
• ⭐Unity – Working together as one team
• ⭐Integrity – Acting responsibly and honestly to deliver on our promises
• ⭐Caring – About our customers, each other and the wider community
• ⭐Ambition – Taking pride in all we do and striving to improve

• Acorn Achievers:
  Monthly awards scheme with £100 vouchers for winners and £50 vouchers for runners‑up.
• Recommend a Friend:
  Earn up to £100 if your referral joins Acorn.

Please, apply now if you want to be considered for this role. All recruitment communications will come solely from our internal Recruitment Team at Acorn Stairlifts.

Please note:

this position may close early if we receive a high volume of qualified applications. To ensure ample consideration, please submit your application as soon as possible.