Installation Engineer

Description

Job Description

The Security Enterprise Solutions (SES) Operation is the cornerstone of Leidos’ comprehensive suite of fully integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. With our new, combined portfolio, our operation has more than 24,000 products deployed across 120 countries. Leveraging this portfolio, our core technical strengths, and robust R&D initiatives, we are positioned to address emerging and evolving threats through rapid development of innovative solutions for our global customers.

SES is comprised of three divisions to align with our customers’ missions and needs:

• Aviation Solutions
• Ports & Borders
• Global Services

The Installation Integration Engineer must be a self-starter who is team oriented and focused on delivering the highest level of service excellence to Leidos customers. Responsible for providing effective, efficient, and compliant on-site technical and customer support for installation of systems at assigned airports, as determined by Leidos needs. Will install, commission, diagnose, troubleshoot, repair, and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems.

Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems.

• Check point CT systems.
• Checkpoint x-ray systems.
• Explosive Detection Systems (EDS)
• Automatic tray return systems (ATRS)
• Explosive trace detection systems (ETD)
• Millimeter wave technology passenger screening (MMW)

Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The position requires the ability to work independently with limited supervision.

Successful applicants will have a certified trade training, with stong experience in troubleshooting and repair of; x-ray computed tomography systems, electro - mechanical equipment, PLC control systems. Please note that a 5-year UK reference period is required to obtain airside passes.

• Responsible for providing technical and customer support for installation projects.
• Install, maintain, troubleshoot/diagnose, repair, and test a wide variety of airport passenger and baggage security systems.
• Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance, and radiation surveys.
• Maintain calibration on all test and radiation survey equipment.
• Provide customer training assistance of installed systems and equipment.
• Adhere to Leidos published maintenance and radiation survey checklists and procedures.
• Report design, reliability, and system bugs to technical support.
• Follow down machine escalation protocol to ensure time resolution of system failures.
• Prepare RMA repairable/returnable parts for shipment and return to identified defective location. Complete all RMA paperwork and reporting requirements.
• Exercise judgment within broadly defined policies and procedures in selecting methods, techniques, and evaluation criterion for obtaining results.
• Assume responsibility for continued customer satisfaction and coordinate all activities with the customer; assist with customer training while representing Leidos in a professional manner.
• Must be highly proficient in reporting activities, maintaining local spare parts inventory, recording travel expenses and timecard, implementing Tech Bulletins (TB’s) and using good judgment when dealing with customers.
• Comply with all safety requirements and all required training, following the guidance provided in Leidos policies, procedures, manuals, and TB’s.
• Comply with use of Personal Protective Equipment (PPE) where and when applicable.
• Apply Lock Out – Tag Out (LOTO), following safe lifting practices and same day reporting of any accidents, near misses and unsafe conditions.
• Demonstrates a pro-active approach towards safety, health, and quality in compliance with all customer facility and Leidos company guidelines and regulations.
• Maintain tools and test equipment properly.
• Participate in…