Field Service Engineer - Road Machinery

Overview

Field Service Engineer - Road Machinery. This role will be part of a team of engineers covering the central belt of Scotland.

The focus of this role is to deliver a first‑class service to both internal and external customers, actively seek revenue opportunities, and discuss these with customers, Customer Support Representatives, and the Line Manager.

• Service and repair Dynapac Machinery, Volvo construction equipment or miscellaneous equipment.
• Identify mechanical problems using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer.
• Carry out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions.
• Work in line with quotations and time guides, highlighting to management where additional work may be required.
• Ensure software updates are installed as new versions are released.
• Complete tablet inputs, electronic reports and timesheets in real time, providing comprehensive details of the work undertaken.
• Order parts for your work as necessary and return parts in a clean condition at the time of job completion.
• Able to work overtime and honour reasonable call‑out requests.
• Attend any relevant product or systems training courses.

• Formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (e.g., NVQ 3/C&G).
• Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
• Advanced diagnostic and troubleshooting skills and comprehensive understanding of hydraulics, electrics and EATS.
• Ability to communicate efficiently with colleagues, management and customers.
• Work with a cost‑conscious mindset to ensure maximum profitability.
• Ability to problem‑solve and possess high‑level diagnostic skills.
• Confident using computer systems and Outlook.
• High attention to detail.
• Conscientious in all aspects of the job.
• Highly responsible, reliable, honest and trustworthy.
• Ability to understand technical literature/systems.

Desirable

• Experience of Welding and Fabrication.

• 5% Employer Pension contribution.
• 25 days annual leave + Bank Holidays.
• Cycle to Work Scheme.
• Life Assurance 4× annual salary.
• Yulife – Wellbeing App offering discounts and vouchers.
• Financial/Physical/Mental Health counselling and coaching sessions.
• Free will‑writing service.
• EAP, which includes 24/7 Doctor access.
• Healthshield – Cashplan for all employees.
• Family‑friendly policies.
• Company events.

Associate

Full‑time

Other;
Industries: IT Services and IT Consulting

East Kilbride, Scotland, United Kingdom

Stirling, Scotland, United Kingdom

Bathgate, Scotland, United Kingdom

Paisley, Scotland, United Kingdom

Glasgow, Scotland, United Kingdom