Sales and Service Advisor

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We’re looking for an experienced Insurance Sales Advisor to work at our Arnold Clark Insurance Services in Kilbirnie Street, Glasgow.

Arnold Clark Insurance Sales Advisors guide our customers through the process of purchasing products, servicing and renewing them each year. Delivering fantastic customer service and going the extra mile is a huge part of this role – as is being able to confidently sell our products over the phone.

• Taking inbound and outbound calls
• Making the most of sales opportunities within the insurance industry
• Helping our customers with any changes they make to their policies and renewing them when they become due
• Data input using a variety of systems
• Ensuring all aspects of quality assurance are reached, as these will be measured against KPIs
• Liaising with our insurance partners to make sure we agree the best possible products and value for our customers

• A high level of accuracy and attention to detail
• A professional and clear telephone manner
• Brilliant communication and influencing skills
• Ability to multi-task and prioritise your workload
• Ability to work well within a team

Full time:
Monday - Friday 9am - 5pm. Hybrid working is available within this role, once fully trained.

• 33 days’ holiday allowance
• Generous retail discounts
• Private healthcare and Simplyhealth – access to a GP 24/7 and claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression

Arnold Clark is committed to creating a diverse and inclusive workplace. We celebrate collaboration, unique perspectives, and multiple approaches. We care about employees and communities, nurture talent and encourage ambition, and are passionate about people who take pride in their work.