Hollister Co Key Lead, Silverburn

Company Description

Abercrombie & Fitch Co. is a global, digitallyїн‑led omnichannel specialty retailer of apparel and accessories that caters to kids through millennia ls. It operates a family of brands—Abercrombie & Fitch, YPB خيار, Abercrombie Kids, Hollister, and Gilly Hicks—across North America, Europe, Asia and the Middle East, with over 750 stores and a robust e‑commerce presence.

Glasgow, Scotland, United Kingdom

Entry level

Part‑time

Customer Service

Retail and Apparel & Fashion

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, they provide guidance to Brand Reps and Stock Associates, ensuring store operations run smoothly and driving floor performance through customer experience and daily sales achievement.

• Opening and closing routine
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register / Point of Sales use
• Asset Protection
• Visual Displays
• System Skills

• Schedule will vary weekly; expect to work at least 16 hours per week.
• Required availability on Saturdays, Sundays, and certain holidays.
• During peak time frames, hours will increase to support business needs.

What it Takes

• High School Diploma or G.E.D. equivalent preferred.
• At least 1 year of retail experience preferred.
• No supervisory/managerial experience required.
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability / Flexibility & Stress Tolerance
• Poise & Ambition
• Multi‑Tasking
• Applied Learning
• Work Ethic
• Omni‑Channel Services

As an Abercrombie & Fitch Co. associate, you’ll be eligible for a variety of benefit programs designed to fit you and your lifestyle. A&F offers simple, competitive, and comprehensive benefits aligned with our culture and values, along with incentives that reward our associates’ commitment to driving the global business forward.

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Associate Assistance Program
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who Celebrate You for Being You

Abercrombie & Fitch Co. is an Equal Opportunity employer.